Kids Young Peoples Hub



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Are you in danger right now?​

If it’s an emergency, phone the police by dialling 999.


Recognising you need Support

Everyone needs support from other people from time to time. 

If you’re struggling or having a hard time, remember: you are not alone and it’s okay to ask for help

Sometimes you might want to talk to someone close to you – a family member or friend.  But if things are really tough of if you’re having a crisis it can be better to talk to a professional.

What is a crisis?

A crisis is a time when you might feel out of control, overwhelmed, or at breaking point. You might be feeling suicidal, have thoughts of harming yourself or feel extremely anxious.

If you feel like you are in crisis it’s important you don’t wait to get help. Reach out for help now.

Where to get help

We’ve listed some contacts and organisations below that can support you in different way.

Where can i get help?

Call the police

If you are in immediate danger, phone 999 and ask for the police. 


If it’s less serious or you don’t think there’s any immediate danger then you can phone 101 to talk to the police or contact them through the Police UK website.

Call for an ambulance

If you or someone you are with has been badly injured or they are very unwell and you think their life is in danger, phone 999 and ask for an ambulance.


If you’re worried about an urgent medical concern, call 111 and speak to a fully trained adviser.


Speak to your doctor

If you are worried about your health, you can get help from your own GP. They can talk to you about your physical health or mental health and if you need it they can refer you to specialist services.

Speak to a trusted adult

Sometimes the best thing you can do is speak to an adult who already knows you. Depending on the situation you could try speaking to a relative, a carer, a friend, or a friend’s mum or dad. Sometimes you might prefer to speak to a professional person like a teacher or social worker.

Support organisations


Childline is for people up to 18 years old.

You can call them, chat online, or email them about any problems you have. 


If you need someone to talk to, the Samaritans will listen. They won’t judge you or tell you what to do.


If you’re under 35 and struggling with suicidal feelings, you can call or text Papyrus HOPELINE 247.

on 0800 068 41 41 (weekdays 10am – 10pm, weekends 2pm – 10pm and bank holidays 2pm – 10pm), email or text 07786 209 697

YoungMinds Textline

YoungMinds provides text support for young people across the UK experiencing a mental health crisis. Send a text and a trained volunteer will text you back.


If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard’s confidential and non-judgemental listening service or use their online chat function. Phone operators all identify as LGBT+

0800 0119 100 (10am – 10pm every day)

Help from KIDS

You can also get help directly from KIDS. We have a range of different services for young disabled people or people with special educational needs in different parts of the country. Have a look at our directory or  find out more on our main website or your KIDS contact can tell you more.

At present, KIDS does not have a helpline or offer support 24 hours a day. So if you need help urgently please try one of the organisations above first.


  • Preferred Name: Órla
  • Role at KIDS: Wellbeing co-ordinator.
  • About me: I run the online well-being groups and a group in Wandsworth. I am also a playworker! I have a background in Art therapy. 
  • Fun facts: I love different wheels! I have roller-skates, a surf-skate board and a bike. 


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